Returns & Refunds
Last updated: October 2026
30-day money-back guarantee
If you're not completely satisfied with your purchase, you have 30 days from the delivery date to request a return. We'll refund the full purchase price — no questions asked.
How to start a return
Contact our support team via the Contact page with your order number and the item you'd like to return. We'll send you return instructions and a prepaid return label where applicable.
Refund processing
Once we receive and inspect your returned item, your refund is processed within 3–5 business days to your original payment method.
Damaged or faulty items
If your item arrives damaged or faulty, please contact us within 7 days with a photo and we'll send a replacement or issue a full refund immediately.
Non-returnable items
For hygiene reasons, certain wellness products may not be eligible for return once opened. We'll always make this clear on the product page.